Dear Customer,

You will be automatically booked on to the same class on the next course unless you tell Tracy otherwise. Courses run in line with the school holidays so may vary, term dates will be posted on the web site:

www.tracyloweswimschool.co.uk – Term dates


New price increase from September 2020

Payments are made termly in advance (terms vary depending on the school holidays).

You will receive an invoice via email with the option to pay by BACS or over the phone by Square (card reader). 

Payments need to be before the lessons start otherwise you run the risk of losing your space.

Refunds and cancellations/catch ups
It is with regret that I cannot offer catch ups lessons due to the lack of pool availability.
Tracy Lowe Swim School or the Pool owners may on occasions have to cancel a class due to unforeseen problems; I will either lay on an additional day or offer you an alternative option.
If insufficient children are booked into your class, I reserve the right to cancel the class for that course. In that instance you will be offered an alternative slot.